At Veinci, your happiness and peace of mind come first. We are dedicated to offering well-made products backed by attentive customer service. So you can shop with total confidence, every order is covered by a full lifetime warranty and a simple 90-day return policy.

Lifetime Warranty
We stand behind how long our products last and how well they are made. If anything ever goes wrong with your item, at any point, our lifetime warranty has you protected. Just reach out to our customer care team and we will handle your claim quickly and send out a replacement. Please note the warranty covers one free replacement per item, with a small $10 USD processing fee that takes care of shipping, handling and packaging — keeping the whole process easy and stress-free.

If the item you would like is sold out or has been discontinued, we will arrange an exchange for any product of equal or lower value. That way you keep enjoying our products without any interruption.

90-Day Return Policy
We know a product does not always turn out to be the right fit. To qualify for a return, the item needs to be undamaged and still in its original packaging. Contact our customer care team within 90 days of your order and we will walk you through each step. As soon as the returned item arrives and its condition is confirmed, we will issue your refund or send your exchange, whichever you prefer.

Contact Us
At Veinci, we want your shopping experience to be pleasant and worry-free from start to finish. If you have a question, or you would like to open a warranty claim or start a return, please get in touch with our customer care team. We are happy to help!